single point of contact Fills void

A hospital environment only seemed to make things worse for Sarah after being admitted with cardiac problems. Sarah, 75, and her family knew that being treated at home would be the best course of action. Unfortunately, publicly funded home care was not available for many months.

Around-the-Clock Care

Qualicare's expertise in coordinating healthcare services ensured that Sarah would be able to recover at home. Qualicare worked with the hospital to arrange Sarah's discharge, provided around-the-clock nursing, home support services and organized Sarah's transfer to her home. Qualicare also took care of modifying the house, building ramps, installing safety bars and organized equipment and supplies.

 
Coordinating Care Professionally

Sarah's Personal Care Manager became the single point of contact for all her healthcare requirements. As Sarah's condition stabilized and community home care became available, Qualicare coordinated the public services she was entitled to and supplemented her care as required. In addition, Sarah's PCM remained involved to monitor her health and to manage her healthcare team and services. 

Back to Case Studies List